Frequently Asked Questions

Event Information

• Private Igloos

• What are your Festive Period Opening Hours?
• When is Glide at Battersea Power Station Open?
• How long does my skating session last?
• When should I arrive?
• What is an Extended Skate?
• When are the Extended Skate sessions?

Ticket Information

• Group Bookings

• Do you offer a Season Pass for the event?
• How can I reschedule my booking?
• How can I buy tickets?
• Can I refund my ticket?
• I have a ticketing question, who should I contact?
• What is a family ticket?

Accessibility Information

• Do you have a Sensory Guide for the event?
• Do you offer Personal Assistant / Essential Companion tickets?
• Do you offer your menus in other formats?
• Can I come for an orientation visit?
• Do you have wheelchair hire at the event?
• Accessibility Guide

Venue Information

• Where is Glide at Battersea Power Station?
• Where can I eat and drink before or after my skate?
• What else can I do at Battersea Power Station?

Getting Here

• How do I get there by London Underground?
• How do I get there by bus?
• How do I get there by train?
• How do I get there by river boat/bus?
• Can I cycle?
• Can I drive and park?