I have a ticketing question, who should I contact? 28 August 2025 14:04 Updated For all ticketing queries, please contact Universe Support via this form: https://support.universe.com/hc/en-us/requests/new Related articles Can I refund my ticket? What is a family ticket? Can I purchase tickets at the box office? How do I hire a penguin skate aid? How do I get there by London Underground?